dodo comel
Privacy Policy
We care about your privacy. This page explains what information we collect, how we use it, and the choices you have when shopping with us.
Quick summary
We collect information you provide (like your name, email, shipping address, and order details) to process purchases, deliver items, provide customer support, and improve our store. We don’t sell your personal information.
Privacy details
Below are the key topics covered in our privacy practices.
What information do we collect?
Information you provide at checkout or when contacting us (name, email, shipping/billing address, phone number if provided), plus order details. We also collect limited technical data such as device/browser information and approximate location from your IP address.
How do we use your information?
To process orders, ship products, send order updates, respond to requests, prevent fraud, and improve our website and customer experience.
Cookies & analytics
We use cookies and similar technologies to keep the site working (like cart and session functionality) and to understand site performance. You can control cookies through your browser settings; disabling some cookies may affect site features.
Marketing messages
If you opt in, we may send product updates and promotions. You can unsubscribe anytime using the link in our emails.
Who do we share data with?
Service providers that help us run the store (payment processors, shipping carriers, email tools, analytics). They can only use your data to provide services to us. We may also share information if required by law.
How long do we keep data?
We keep order and account records as long as needed for business, legal, tax, and warranty/returns purposes, then delete or anonymize where possible.
Your choices
Your rights & controls
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
To make a request, please contact us via our Contact page. For security, we may need to verify your identity before fulfilling requests.
