FAQ
Orders, shipping & returns
Everything you need to know about checkout, delivery, and easy returns.
When will my order ship?
Orders are typically processed within 1–2 business days. During peak times, processing may take a little longer.
How much is shipping?
Shipping costs are calculated at checkout based on your location and order size.
Do you ship internationally?
International availability depends on destination. If your country is supported, you’ll see shipping options at checkout.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to help. Reach out ASAP via our Contact page with your order number.
What’s your return policy?
We want you to love your purchase. For full details on eligibility and timelines, see Shipping & Returns.
What if my item arrives damaged?
Contact us within 48 hours with photos of the item and packaging. We’ll make it right as quickly as possible.